Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled securely. Any information collected through our website, including contact details and business inquiries, is used solely for communication, service delivery, and improving our operations.

We do not sell or share your personal data with third parties without your consent, except when required by law or necessary to fulfill services such as shipping and logistics. All data is stored securely, and we take appropriate measures to prevent unauthorized access, disclosure, or misuse.

By using our website, you agree to the collection and use of information in accordance with this policy.

Return & Refund Policy

Due to the nature of wholesale and international trade, returns and refunds are handled on a case-by-case basis. We ensure that all products meet agreed specifications before shipment; however, if an issue arises, clients must notify us within a reasonable timeframe after delivery.

Claims related to damaged, defective, or incorrect goods must be supported with proper documentation and evidence. Once reviewed, we will work with the client to determine an appropriate resolution, which may include replacement, partial refund, or other mutually agreed solutions.

As many products are shipped internationally and in bulk, return logistics may vary depending on the situation. We encourage clear communication before and after transactions to ensure smooth resolution of any concerns.